In order to better accommodate the expected over 30 million foreign visitors to Japan in the near future, JNTO has certified 342 tourist information centers throughout Japan as part of the Visit Japan Information Network. These facilities are divided into four categories (Category 1, 2, 3 and Partner Facilities), with services and business hours varying for each type. Most have an English speaker available at least sometime during operating hours, and some have fulltime English speaking staff. Some offices offer help in other languages, such as Korean or Chinese as well. Many facilities offer computer access, tour recommendations and translation services.
All Category 1 through Category 3 tourist facilities must be re-certified every three years. This helps to ensure quality improvement in all offices. Partner Facilities are facilities that, while not certified, are recognized by the certification program, and are also available to visit for information.